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1445 Town Center Dr E, Lakeland, FL 33803, USA

About Soma

4.4 / 5

from reviews

Is this your business?

    Lindsey DeNike
    November 30, 2022

    I spent $80.00 on these pajamas less than a week ago. Washed them once and I'm wearing them for the first time. WTH?!?! Absolutely TERRIBLE!! WHAT CLOTHES fall apart before even wearing them??

    Traci O'Connor
    November 03, 2022

    They continue to make poor choices with hiring and training. I can’t tell you how often there have been employees that just talk to each other and don’t even bother to say hello to me as I am wandering around the store. I was in there again today for about 10 minutes wandering around and neither of the employees said hello. They just kept talking to each other and never acknowledging me being there. No one offered to help answer any questions. Over the years, I have only come across one or two employees that work there that are very friendly and outgoing. Lots of work for management to do to get people up to speed on what customer service looks like.

    Angie Queen
    June 26, 2022

    Customer Service was great. Despite my trying on a gazillion bras. The ladies smiled through the process until they helped me find the right one. I walked away with a bra that fit. Should have bought two!

    kim mcelligott
    September 06, 2022

    I have never been in a store with more rude women working! Whoever whoever they had working there on Monday September 5th They need to fire each and every one of them and start over again with people who want to work and treat people kindly

    Brenda Joyce Patterson
    September 08, 2020

    I always get great service there. Like many women, I'm never sure what my sizes are. They cheerfully measure you and help you get the best fit and style. I'm always sure whatever I buy will be comfortable AND stylish. A bit pricey but worth it because of the quality materials.


    Our Address

    1445 Town Center Dr E, Lakeland, FL 33803, USA

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