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Rainbow Shops

1513 US-98, Lakeland, FL 33801, USA

About Rainbow Shops

4.3 / 5

from reviews

Is this your business?

    Simone Figeroux
    August 13, 2023

    Visited on 8/12/2023: While I could kinda tell they had some nice things at reasonable prices, this branch was partially literally in darkness. I overheard other customers complaining the same. It also seemed a bit disorganized and crammed (compared to the Lakeland Square Mall’s branch), but at least I found 4 items of clothing I was very pleased with.

    Katie Holmes
    May 13, 2023

    There was no air conditioning. The clothes weren't organized at all. I couldn't locate what I wanted anywhere. Why would you have adult underwear mixed in with children's clothes? There were three employees working, two of which were at the registers and a large line and only one of them were checking people out. On a better note, I love rainbow and their clothes which is why I'm giving this place two stars.

    Jenn Torres
    March 18, 2023

    Love the clothes and price but the customer service that is offered is 0 and the line is long and 3 girls at front only 1 ringing up and she slow because they are just having full blown conversations among themselves and no apology and when it’s your turn the don’t say a word the just start ringing up your items! The text rainbow for 10% off you show them the code and they never ring in 10% and they say not my fault next time make sure before you pay! Maybe have a class on customer service skills or just basic kindness. The response on all these reviews are we apologize but nothing is ever done

    thereal mzkelly
    December 28, 2022

    If I could give 0 stars I would. I love Rainbow & was willing to spend a good bit of money with this location. First things first I wanted to try on some clothing but was told they didn’t have one. Cool … I get it. I then asked what was the exchange policy? The lady responded that she didn’t know. I looked behind her & saw a sign that said 7 days. Hmm 🤔 made me wonder was this the customer service I wanted? I walked right out of the establishment. She definitely wasn’t friendly. I ended up going to another location & was very pleased. I’ll never step foot in this location. Maybe it was my experience but I definitely don’t recommend

    Janet Rosario
    December 14, 2020

    They always have the greatest gifts for my wish list and Christmas list, an awesome staff and a great variety of must haves! It's my favorite store!!

    Rainbow Shops

    Our Address

    1513 US-98, Lakeland, FL 33801, USA

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